
The COVID-19 pandemic has left a permanent mark on the food service industry, affecting every facet of the way we once conducted business and forcing establishments to rapidly innovate. One of the most notable victims of COVID-19’s effect on food service is the self-serve buffet restaurant. The future of the buffet has been speculated on by industry experts everywhere - the COVID-19 virus is extremely contagious, making the future of these once favourite restaurants extremely uncertain. Have we seen the end of the buffet restaurant, or will these businesses be able to survive thanks to innovation and the implementation of COVID protocols?